Warranties: All items are warranted for 30 days, unless
otherwise stated. Typical manufacture warranty is 1 year,
with a few bridge kits under a 3 year warrenty. If you have any questions prior to your
order, please ask. We will be more then happy to help.
Minimum Order: $0 At GNS Wireless LLC., we will not
force you to buy a certain amount, only purchase
what you need.
Returns: We can only accept returns during the first 30
days. If the product has been opened, please make sure that it
is in brand new, re-sellable condition. Any markings or writing
on the boxes will result in GNS not being able to accept the
contact us prior to returning your equipment to receive a
RMA (Returned Material Authorization) number. Any and all
shipping charges are non refundable. The RMA number must
be clearly written on the outside of the shipping box when sent
back to GNS Wireless.
When requesting and RMA number, please be as detailed as
possible to your reason for the return as well as letting us
know if you would like store credit or a refund. Please include
your name, Invoice number and the reason you
are returning the item, on a note inside the returned box.
This will allow us to issue you a special tracking number called
an RMA (or Returned Materials Authorization). Using this number
we will be able to track your request and credit your account
Once you receive your RMA number, you will need to write it
clearly on the outside of the shipping package before sending it
We cannot accept returns for damaged
or used goods under any circumstances.
We charge a 15% restocking fee to cover the expenses involved in
processing the order.
Shipping: Orders received before 3PM EST, Monday through
Friday will usually ship the same day. Any orders placed after
4PM EST will be shipped the next day. If the product is not in
stock, we will contact you and let you know that day.
CODs: Sorry, we do not ship COD.
PO Boxes: We are not able to ship to a PO Box under any
International Orders: Payment from orders outside the US
must be via wire transfer. We have found this to be the most secure
way in delivering your product on time. Please contact us prior
to sending a wire transfer, as we do not do business with some
foreign countries due to increased fraud.
Payment Conditions: For security reasons, all orders must
be paid in advance by any major credit card. We may call and ask
for additional information to validate large credit card orders,
or to validate shipping and billing addresses. If your Billing
address is different from your Shipping address, you must
contact us. We will need you to fax a copy of your drivers
license and credit card to us before the order is completed.
For customers who wish to setup net 30 terms, please contact us
and we will send you the necessary paperwork.
Sales Tax: Any product shipped to an address in the state
of New York will be charged sales tax. If you are a reseller or
are exempt from sales tax for another reason, please provide us
with your resale certificate. You may email us a copy to